Privacy Policy

LL Containers is committed to protecting the privacy of our customers, suppliers and website visitors at llcontainers.com. This policy explains what personal information we collect, how we use it, who we share it with, and the choices you have.

By using our site, placing an order, or otherwise dealing with us, you agree to the collection and use of your information as described here. This policy works alongside our Terms of Service.

Essential purposes

• Processing orders, verifying identity, and arranging freight delivery.
• Communicating with you about your order (email, text, phone).
• Customer support, troubleshooting, and dispute resolution.
• Fraud detection, risk management, and legal compliance.
• Improving our products, services and website.

Optional (with your consent or for existing customers)

• Direct marketing — new inventory, promotions, and newsletters via email or text.

Every marketing message includes a free unsubscribe option. Email support@llcontainers.com to opt out at any time.

• LL Containers staff and authorized contractors fulfilling your order.
• Freight and tilt-bed carriers delivering your container.
• Payment processors that take your payment securely.
• Email service providers such as Resend for order and support messages.
• Analytics providers (for example Google Analytics) to measure site traffic.
• IT, hosting and customer-service providers under confidentiality agreements.
• Law enforcement and regulators where legally required.
• Affiliates in a merger, acquisition or restructuring.

We do not sell your personal information.

We apply technical and organizational measures to guard against loss, misuse, unauthorized access, alteration or disclosure. Some of our service providers may process data on servers located in different states or countries under comparable safeguards. We retain personal information only as long as needed for the purposes above, or as required by law (for example, tax and transaction records are typically kept for several years).

Account passwords must be at least 8 characters. Use a strong, unique password and notify us immediately if you suspect misuse.

• Confirm what information we hold about you.
• Request a copy of your records.
• Update or correct information that is inaccurate.
• Request deletion where no legal retention rule applies.
• Withdraw consent for direct marketing at any time.

We aim to respond to verified requests within 30 days. Identity verification may be required, and some records must be retained to meet legal or accounting obligations.

Our site uses cookies and similar technologies to remember your cart, keep you signed in, measure traffic and deliver relevant content. Disabling cookies via your browser may affect functionality such as the shopping cart.

We may update this policy from time to time. The current version is always on this page with the “Last updated” date above. Continued use after changes are posted means you accept the updated policy.